Technology

B2B Marketing with Artificial Intelligence & Chatbot

maleaka524 2020. 11. 18. 19:38

Artificial Intelligence (AI)

 

AI algorithms analyze data views that help marketers in understanding consumer behavior and buying journey patterns effectively. Artificial intelligence can help make wise choices based on the location, history, and behavior of past prospects technology smarter and moreeffective

 

AI tools are used to analyze user thinking patterns. Previously, data was collected and analyzed to understand consumer purchasing behavior but artificial intelligence has improved this process thus saving time.AI ranks top in terms of trending digital marketing technology. Responsibility makes existing technology smarter and more effective. AI algorithms analyze data views that help marketers in understanding consumer behavior and buying journey patterns effectively. Artificial intelligence can help make wise choices based on the location, history, and behavior of past prospects. 

 

AI tools are used to analyze user thinking patterns. Previously, data was collected and analyzed to understand consumer purchasing behavior but artificial intelligence has improved this process thus saving time.

2. Chatbots: 

 

Regarding technological trends, chatbots can not be left behind in the marketing dynamics of automation. This provides 24/7 customer support and reduces call waiting times for customers. According to research, the global chatbots market is growing at an annual growth rate of 24%, and 45% of customers prefer to use it as a key mode of communication in the customer service industry. 

 

Chatbots are quite popular lately as they are a simple and easy way to continue interacting with customers without a human interface. Chatbot algorithms are designed to be more direct and personal than ever before. It can be a key driver of engagement and generator to start the sales cycle.

The Oracle study states that 80% of businesses will use chatbots by 2020. Chatbots use natural learning processing (NLP) and machine learning (ML) to find the right response to every project projected. Customers prefer to interact with chatbots because their response is fast and satisfactory and can also maintain a history of customer conversation queries to give them the best.

 

For example, Uber has been quite successful in using chatbot technology to communicate with its customers in making taxis, even on Facebook Messenger.